Please, do not share your card details with anyone. Note that FIB never ask you for such information.
Easily create your account and enjoy secure access to the app using cutting-edge biometric identification methods and multi-factor authentication.
With robust security measures to safeguard your transactions and financial information, send and accept online payments efficiently and with peace of mind.
Your data are fully protected with FIB’s extended security protocols, ensuring confidentiality and integrity of your banking experience.
FIB ensures your access cash and convert currency safely and conveniently, guaranteeing data protection throughout your financial transactions.
If you have any questions or run into any problems, our dedicated FIB support team is committed to providing assistance whenever you need it, ensuring a seamless banking experience at every step.
Manage your card balance visibility for enhanced financial control.
Control your banking tools, allowing you to block or freeze cards at your discretion in one tap.
Stay informed with our real-time alerts, ensuring you’re always in the loop.
Receive instant notifications, providing peace of mind throughout your banking experience.
To create a strong password in the FIB App, set a password that includes at least one capital letter, one small letter, a number, and a symbol, ensuring it’s strong and unique. Confirm the password by re-entering it for verification.
Set up a 4-digit Access PIN after creating your password. This PIN is used for logging into the FIB App, verifying transfers, withdrawing, and convert money. Choose a PIN that is easy to remember but hard for others to guess.
Yes, you can set up Face ID access in the FIB application. It is used for logging into the app, verifying transfers, withdrawing money, and converting money, providing a secure and convenient alternative to the 4-digit PIN.
Enabling Face ID adds an additional layer of security and convenience, offering quick and secure access without remembering and entering a PIN. It uses facial recognition technology for authentication, similar to the 4-digit PIN for logging into the app, verifying transfers, and managing money.
Enabling push notifications keeps you informed about transactions, bank information updates, and account blockage, ensuring you’re constantly updated on your account status and bank updates.
Contact FIB customer support immediately if you encounter legal or compliance issues during document verification. Please provide them with accurate and updated legal documents to rectify any discrepancies.
The FIB app implements robust security and privacy measures to protect your data, including encryption of sensitive information and compliance with data protection regulations. Review the app’s privacy policy and terms of service for detailed measures, or contact customer support for specific data handling and privacy queries.
FIB emphasizes security in its services. Please check the app’s features or contact customer servicefor specific security measures.
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