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Please, do not share your card details with anyone. Note that FIB never ask you for such information.

CBI Complaints Form

You will be redirected to the "Ur" portal, a secure and trusted government platform. Create an account, complete the online complaint form with the required details, and attach supporting documents and images before submitting it.

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FIB Complaints Form

We welcome complaints and feedback to improve your banking experience and enhance our services.

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Cashpoints Complaints Form

We address cash point complaints in line with Central Bank of Iraq regulations.

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Satisfaction & Suggestions

We value your opinion and work to improve our service through your satisfaction and suggestions.

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First Iraqi Bank - FIB
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