Customer Complaints Form - First Iraqi Bank

Please provide detailed feedback on your experience with First Iraqi Bank (FIB). Your input helps us improve our services. Include specific information such as dates, times, locations, and individuals involved. Your thorough description will help us address your complaint more effectively.

Name of Complainant

Type of Charterer

Account Type

Phone Number

Email

Residency Address OR Office Address

Occupation

Account Number

Balance

What is the transaction type?

Type of Service used?

Rate the following factors on a scale of 1 to 5, with 1 being very poor and 5 being excellent.

	Very Poor	Poor	Average	Good	Excellent
Overall Experience	Very PoorOverall Experience Very Poor	PoorOverall Experience Poor	AverageOverall Experience Average	GoodOverall Experience Good	ExcellentOverall Experience Excellent
Staff Knowledge	Very PoorStaff Knowledge Very Poor	PoorStaff Knowledge Poor	AverageStaff Knowledge Average	GoodStaff Knowledge Good	ExcellentStaff Knowledge Excellent
Staff Professionalism	Very PoorStaff Professionalism Very Poor	PoorStaff Professionalism Poor	AverageStaff Professionalism Average	GoodStaff Professionalism Good	ExcellentStaff Professionalism Excellent
Wait Time	Very PoorWait Time Very Poor	PoorWait Time Poor	AverageWait Time Average	GoodWait Time Good	ExcellentWait Time Excellent

Please provide a detailed description of the subject of the complaint

Documents if any

Drag & Drop Files, Choose Files to Upload

I confirm that all information provided above is correct and in accordance FIB-With reality and take the full responsibility for the inaccuracy of the above information also confirm that the subject of the complaint has not been presented to the judiciary authorities and I have no right to take any further actions in case got the agreement FIB-With the bank or the company as a corrective action on the subject of the complaint and FIB-Will complete the required procedure by the bank or the company concerned.

Yes
No

What is your desire solution?

Preferred Method of Contact ?

Phone
Email
Not to be contacted

Customer Complaints Form *Required

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